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Deliveries

Courier Delivery Zones and ChargesUK Delivery Prices

All deliveries are despatched via signed for courier.

  • Delivery is FREE to the UK mainland for orders of £100 and over. (Zones A&B)
  • Delivery is £7.99 for all orders up to £100.

 

For orders going to Northern Ireland, Channel Islands, Isle of Man, Scottish Highlands & Islands, The Isles of Scilly, and Isle of Wight delivery is £19.99 (Zones C&D)

 

Ireland Delivery Prices (Zone E)

All deliveries are despatched via our courier.

  • Delivery is £20.99 for orders up to £99.99
  • Delivery is £15.99 for all orders over £100

 

Delivery Timescales

Orders received Mon-Fri will be delivered within 7 working days.

 

Tracking you order

We will email you a tracking ID once your parcel has been despatched and if you have provided us with a mobile telephone number the courier will text you on the morning of delivery with a 2 hour delivery slot so that you can plan your day.

 

Where your order consists of multiple items:

If all items are in-stock we will send them out as normal, in a single delivery.

Where one or more items from a multiple order are not available within 5 days, then we will send you the items we do have in stock.

If you order an item(s) which is not readily available from stock or our suppliers we will contact you by email to offer you the options of putting that item(s) on back-order, with an estimated delivery timescale, or cancelling* the order for that item.
*Please see our Terms & Conditions page for more details of your rights to cancel.

 

Delivery notes

  • All deliveries must be ‘Signed For’. We don't deliver to or collect from PO Boxes.
  • We will deliver your goods to the delivery address provided on the Order Confirmation.
  • We will take all reasonable steps to deliver your order to you in a timely manner.
  • Whilst we take every measure to abide by your chosen delivery date we cannot provide you with a guaranteed delivery date or time. Sometimes things fall outside our control but 95%+ of chosen delivery dates are achieved 
  • We cannot be held responsible for delays caused by circumstances beyond our reasonable control (such as Force Majeure events). 
  • All prices above include VAT.

 

European & International Deliveries 

Currently we do not deliver outside of the UK and Ireland.
 

 

If you have any questions about Deliveries please email customerservices@bikenation.co.uk or call Customer Services on Tel: 01784 475 455